These Terms of Service (“Terms”) govern your use of the Lyra app and related services (the “Services”) provided by PDVR&Co Pty Ltd (“Human Voice Labs”, “we”, “us”). By downloading, installing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
We grant you a personal, non-exclusive, non-transferable licence to use Lyra under your chosen plan:
New users may receive a 7-day free trial with no payment card required. If you do not cancel before the trial ends, no charge is made unless you choose to purchase a plan. You may cancel at any time during the trial at no cost.
Subscription fees are billed in advance on an annual basis and renew automatically unless cancelled before the renewal date. One-time purchases are charged once. Prices are listed in Australian Dollars (AUD) and may be shown in your local currency for convenience; the amount charged is in AUD unless stated otherwise at checkout. Prices are inclusive of GST where applicable. Payments are processed by Stripe.
You may cancel a subscription at any time; access continues until the end of the paid period and does not renew. Nothing in these Terms limits your rights under the Australian Consumer Law, including the consumer guarantees that cannot be excluded. Where a non-excludable guarantee is breached, you may be entitled to a refund or remedy as required by law. For refund requests, contact [email protected].
On the Pro plan you may connect your own third-party AI provider API keys (e.g. Anthropic, OpenAI, Google, Perplexity). Your use of those providers is governed by their terms, and you are responsible for any charges they bill you. Your keys are stored in your macOS Keychain on your device; we do not see, store or proxy your provider API traffic.
You agree not to misuse the Services, including: violating any law; infringing others’ rights; attempting to breach security; reverse-engineering except as permitted by law; or using the Services to generate unlawful or harmful content.
Lyra uses AI models that can produce inaccurate or incomplete output. Output is provided “as is” for your assistance only and is not professional (legal, medical, financial or other) advice. You are responsible for reviewing and verifying any output before relying on it.
We and our licensors own the Services and all related intellectual property. You retain ownership of your own content. Open-source components are licensed under their respective licences.
To the maximum extent permitted by law, the Services are provided “as is” without warranties of any kind, and our liability is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded.
We may suspend or terminate access if you materially breach these Terms. You may stop using the Services at any time.
These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of its courts.
We may update these Terms from time to time. Material changes will be notified via the app or website, and continued use after changes take effect constitutes acceptance.
PDVR&Co Pty Ltd · [email protected] · Sydney, Australia.